FAQ

Vietnamese Coffee Exporter
Every day help for our customers

Helena Coffee Vietnam is committed to exceptional support for your green coffee bean needs. Our knowledgeable team is ready to assist you with inquiries, quotes, and samples. We offer a variety of high-quality Robusta and Arabica beans with flexible order quantities, starting at a 1-ton minimum. Customize your packaging and branding with our tailored solutions, and rely on our expertise in handling export documentation and custom clearance procedures. Reach out to us and experience top-notch service for your green coffee bean requirements.

  • Import and Export Process
  • Payment term
  • Consultation
  • Coffee Beans Quotation
If you need more help

If you require further assistance or consultation from Helena Coffee Vietnam, don’t hesitate to reach out to our experienced team of coffee consultants. We are dedicated to providing valuable insights, guidance, and support to help you make informed decisions about your green coffee bean purchases. Our team can address various aspects of the coffee trade, including sourcing, quality control, processing, and market trends. Get in touch with us, and let’s discuss how Helena Coffee Vietnam can best support your coffee business needs.

  • Helena Coffee Vietnam offers a wide range of high-quality green coffee beans, including Robusta and Arabica varieties, sourced from the finest coffee-growing regions in Vietnam.

To obtain a quote, simply visit https://helenacoffee.vn/ and submit an inquiry or contact the sales team directly via the provided contact information. 

  • Whatsapp: +84 789 818 828
  • Email: Info@Helenacoffee.vn

They will provide you with detailed pricing and product information based on your requirements.

  • The minimum order quantity for green coffee beans from Helena Coffee Vietnam starts at 1 ton. For larger quantities or bulk orders, the company offers competitive pricing.
  • Yes, Helena Coffee Vietnam can provide samples of green coffee beans upon request. Please contact the sales team to discuss your specific requirements and any associated costs.
  • Helena Coffee Vietnam accepts various payment methods, including bank transfers, letters of credit, and other secure payment options. The sales team will provide you with detailed payment information upon confirming your order.
  • The shipping time for green coffee beans depends on the destination, order quantity, and required documentation. Once your order is confirmed, the sales team will provide you with an estimated shipping time.
  • Helena Coffee Vietnam offers customized packaging and branding solutions for their green coffee beans. Please discuss your specific packaging and branding requirements with the sales team during the inquiry process.
  • Yes, Helena Coffee Vietnam has experience in managing export documentation and custom clearance procedures. They will assist you in ensuring a smooth and hassle-free export process for your green coffee beans order.
  • When submitting a purchase inquiry, please include details such as the type and grade of green coffee beans you’re interested in, the desired quantity, your preferred packaging and branding options, and any specific shipping or documentation requirements.
  • Payment terms are determined on a case-by-case basis, depending on factors such as order quantity, shipping destination, and customer preferences. Common payment methods include bank transfers, letters of credit, and other secure payment options. The sales team will provide you with detailed payment information upon confirming your order.
  • Yes, Helena Coffee Vietnam will provide a contract of sale for your green coffee bean order. The contract will outline the agreed-upon terms and conditions, including product specifications, pricing, payment terms, and delivery details.
  • Helena Coffee Vietnam is committed to ensuring customer satisfaction and addressing any concerns that may arise. In case of disputes or issues related to the contract or products, please contact the sales team immediately. They will work with you to resolve the matter promptly and efficiently.

Helena Coffee Vietnam can ship green coffee beans using various methods, such as sea freight, air freight, or land transportation, depending on your requirements and the destination. The sales team will provide you with shipping options and estimated transit times based on your order details.